Conversation flow canvasDrag nodes freely across the full-width workspace.Create or select a workflow. MessageVerify identityPayment disclosureIntent routerNegotiationConfirm promiseOutcomeEnd+ Add nodeConnect selectedDeleteValidateSimulate Node labelNode typeStartMessageVerify identityPayment disclosureIntent routerNegotiationConfirm promiseOutcomeEndStable outcomeChoose the reporting outcome saved to analytics and integrations. Manage options in Intent, labels & outcomes.Instruction or messageOutgoing connections Save the draft, then validate before publishing. Workflow nameDescription Greeting templatePlaceholders: {customer_display_name}, {honorific}, {amount}, {due_date}, {channels} Identity guidancePayment guidanceNegotiation guidanceConfirmation guidance Closing templateSafety boundary: payment, negotiation, and promise nodes must only be reachable after a successful identity branch. Invalid graphs cannot be published. Save draftPreview copy
Publish & assignPublish validated versionChoose campaign…Assign to campaignVersion historyNo published versions.