Voice Agents · Mimin Voice

Configuration

All agents created in this workspace.

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Choose an agent to continue building, or create a new agent from the guided setup.

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Define your AI voice agent's persona, language, and voice.

Agent name

Use case

Agent description

🇲🇾 Bahasa Melayu🇬🇧 English🇮🇩 Bahasa Indonesia

Preview each voice and choose the best fit for this agent.

Preview language: MY

Voice 1Clear and balancedVoice 2Alternative toneVoice 3Alternative toneVoice 4Alternative toneVoice 5Alternative tone

Separate approved facts from behaviour so the agent stays helpful without inventing account information.

GreetingThe opening used at the beginning of a call.

Approved general informationFacts the agent may use. Customer-specific values still come from campaign cases.

Behaviour and guardrailsTone, boundaries, escalation, and response rules.

Closing statement

Select or add approved information that this agent may use during a conversation.

⌕

Paste approved information that can be used by this agent.

Source title

Approved content

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Use a UTF-8 .txt file containing approved business information. Maximum 6,000 characters.

Choose file

Choose where this voice agent will operate. Only production-ready channels can be enabled.

⌕ConnectedWebRTCReal-time browser voice calls with live conversation transcript.Enabled

☎Connection requiredTelcoFlowConnect a TelcoFlow number for inbound or outbound calls.

⌁Connection requiredGSM SIP TrunkConnect an approved SIP trunk to enable telephone calling.

◉PlannedWhatsApp BusinessVoice calling requires WABA eligibility and a supported provider.

Publishing creates an immutable version. Existing calls keep their original version while new calls use the latest published configuration.

Conversation workflow

Publish note